IP #910Request for Action
Originating Department
Approved for Agenda
Agenda Section
City Manager
November 28, 2011
Consent
Item No.
By: Cheryl Skalsky, IT Coordinator
Kirk McDonald, City Manager
By: Kirk McDonald
6.5
Resolution authorizing purchase of Cisco telephone system for city facilities through LOGIS
Requested Action
Staff requests Council's approval of a resolution approving the purchase of a replacement telephone system.
Policy/Past Practice
It is imperative that reliable telephone and voice mail systems be in place to conduct city business.
Background
The city's current PBX -based NEC system serviced by Matrix Communications is over 10 years old and will no longer
be supported after 2012. At the November 21 work session staff updated Council regarding the research conducted for
IP telephony system options (voice over Internet protocol) at city facilities. New telephone systems use fiber optic
network to transport voice (one cable is used for both computer and phone service). Matrix Communications provided a
quote for an NEC SV8300 system and LOGIS provided a quote for a Cisco platform. A spreadsheet is attached
comparing the options.
At the work session staff reviewed the advantages of purchasing a telephone system with LOGIS:
• System redundancy — if the city hall system is compromised, it can be immediately duplicated at either the
LOGIS facility or another city that has Cisco phones; provides EOC flexibility.
• On-going capital outlay (will not have to expend a future large investment for hardware)
• 24/7 support and IT support (in absence of IT Coordinator, LOGIS can remotely handle problems)
Based on these reasons as well as references by several other entities using the Cisco systems, Council expressed support
for the purchase of the Cisco system through LOGIS through the state's cooperative purchasing agreement.
Funding
The purchase will be funded by $50,000 that was designated in the 2012 budget and $50,000 from the Temporary
Financing Fund as was discussed during 2012 budget discussions.
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Request for Action, Page 2
November 28, 2011
Cost Comparison Matrix LOGIS
Initial Costs: Hardware, E
Software, Licenses and (includes PRI line) $83,012 $73,290
Installation
Buy In $0 $11,000 f
Annual Maintenance $9,150 $16,791
10 -year avg (includes LOGIS capital
Total Initial Investment
$92,162
$101,081
j Capital Replacement Costs (total
Phones, 3 gateways, servers
Phones, 1 gateway
for years 5 and 10)
$119,800
$50,901
Warranty
5 years on phones and 1 year
Phones and LOGIS equipment
on all other system
included in annual maint., 3 year
components
warranty on gateway at New Hope
LOGIS's IP Telephony Service charge is approximately $16,000 annually for years 2013-2016. This charge funds a
percentage of the LOGIS IP Telephony service hardware/software maintenance costs, licensing maintenance costs,
labor for support, capital replacement costs related to LOGIS systems that comprise the IPT service, and a percentage
of service contingency funds. There is also a one-time buy -in cost of $11,000. Although not the lowest cost option, staff
is recommending proceeding with the LOGIS supported system so that the city has the most current technology
available and 24/7 back-up support for the system in the event of an emergency.
Next Steps
If Council approves the resolution on November 28, 2011, the projected timeline is as follows:
January - order equipment
February - complete cabling
March/April — system installation, user training
Attachments
Resolution
Spreadsheet with system comparisons
Quotations from LOGIS and Matrix Communications
City of New Hope
Resolution No. 2011- 16 4
Resolution authorizing purchase of Cisco telephone system
for city facilities through LOGIS
WHEREAS reliable telephone and voice mail systems must be in place to conduct city business; and
WHEREAS the city's current telephone system will not be supported after 2012, and
WHEREAS an IP telephony system (voice over Internet protocol) is desired for city facilities, and
WHEREAS it has been determined that the Cisco telephone equipment offered by LOGIS provides
features that best meet the current and future needs of the city; and
WHEREAS the expenditure will be funded as follows; $50,000 from 2012 budget and the balance from
the Temporary Financing Fund.
NOW, THEREFORE, BE IT RESOLVED the New Hope City Council hereby authorizes the purchase of
a Cisco telephone system through LOGIS for $101,081.
Adopted by the City Council of the City of New Hope, Hennepin County, Minnesota, this 28th day of
November, 2011.
Attest:
City Clerk
Mayor
Telephone System Comparison
November 2011
Feature
LOGIS /Cisco
Matrix /NEC
Advantage
Call Accounting
Included, detailed reporting
Included, captures, monitors and
Even
capability on incoming and
analyzes phone calls
outgoing calls
Audio, Web and
30 ports of audio and 20
Video Conferencing Subscription
LOGIS
Video Conferencing
ports of web available and
service 10 seats for $200.00 per
shared between members.
month. No ability to manage New
Full video conferencing and
Hope desktops.
the ability to manage our
desktops using Cisco
Meeting Place (huge
benefit for IT)
Disaster Recovery
Included in the cost. Can
Failover capability to Public Works - 1 LOGIS
(DR)(Emergency
set up a DR or EOC site in
PRI circuit and 10 lines, $4695
Operations Center)
any LOGIS city, at LOGIS,
annually (not included in the quote).
the LOGIS hot site, or
This cost is paid by New Hope only.
anywhere LOGIS can get to
the network. This cost is
shared among the LOGIS IP
Telephony users.
Support
240 support for the entire
Comprehensive Hardware coverage
LOGIS
infrastructure including
for City Hall is 240 (2 hour response
(phones, software,
time) and other facilities are covered
gateway), no labor charges.
8x5 (3 hour response time), years 1-5
Voicemail
Included with no extra
Included for 20 phones however
LOG IS
software to install. Will
extra software has to be installed
work with Outlook
and maintained on those
WebAccess for Police
workstations. Voicemail resides here
Officers. Voicemail resides
at City Hail and needs to be
on redundant servers at
maintained and backed up by city
LOGIS with speech
staff
integration.
Telephone System Comparison
November 2011
Feature
LOGIS /Cisco
Matrix /NEC
Advantage
IT Support Group
Included, 10 member cities
Not applicable
LOGIS
are part of this support
group (Richfield, Golden
Valley, Maple Grove, Eagan,
St. Louis Park, Minnetonka,
Robbinsdale, West Metro
Fire, Brooklyn Center and
Hutchinson
Call Recording
Included 35 phones, can
Included on all phones, can record
LOGIS
decide to record anytime
from any point in the conversation
during the conversation
forward however it cannot go
and still record the entire
backward
conversation
Training
Included. Includes time for
No end user training. A one hour IT
LOGIS
user to try out new phones
Administrator training session.
for internal calls only 2
Additional IT Administrator training is
weeks before cutover. End
available online.
user training is 1 to 1.5
hours long during the day
and evening shifts to
accommodate all
employees without the
need for overtime.
Ongoing training as new
features are added is
handled through Webinars.
Data Network and
LOGIS staff already has
Matrix does not have access to New
LOGIS
Management
access to and helps support
Hope's data network for security
New Hope networks
reasons and will need to work with
New Hope IT staff or LOGIS to gain
access when situations arise.
Telephone System Comparison
November 2011
Feature
LOGIS /Cisco
Matrix /NEC
Advantage
Phone System
New Hope has been a
Matrix has been our phone system
Matrix
Vendor
member of the LOGIS
vendor for 10 years. Matrix's core
consortium for 26 years.
business is phone systems.
During this time LOGIS has
supported the Wide Area
Network and Local Area
Network in addition to
many applications. The IP
Telephony applicationhas
been offered by LOGES for 5
years.
Telephone Features
The LOGIS phones will
The Matrix phones will limit the
LOGIS
communicate at gigabit
speed at which the city's computers
speed in line with today's
can communicate over the network
networking standards; 5
(10/100 megabit); 224x96 grey scale
inch (640x480) graphical
LCD; backlit 10 key dial pad; full
TI=T color VGA display;
duplex speaker phone
supports Bluetooth
headsets; power save mode
by time of day and day of
week; full duplex speaker
phone
LOGIS
New No a Cost Summary
100 Phones - (33 - Public Phones, 70 - Staff Phones) 20 Extra
Page t as Cisco Llce.nsing.CUWL Voice malls.
Extended List
Extended
Qty
Part # Description
List Price Price
Discount
Customer Price
Price
E-911 Software
Emergency Responder (E911) v 1.3 - 300 phones
1
KEY-ER7.X-100= Cisco Emergency Responder 7.x User License 100
1,000.00
1,000.00
42.50%
575.00
575,00
CON-ESW-YER7X100 Essential SW CER 1.x 100 User license
150.00
150.00
20.00%
120.00
120.00
1
UCSS-ER-5-100= UCSS Emergency Responder 5 Year 100 Users
280.00
280.00
42.50%
161.00
161.00
Phones
IP Phones
Total 0
7965 Level 4Staff Phones 4 license units
0
CP -7965G= Cisco IP Phone, 7965 Global
595.00
42.$D%
342.13
0
License Units
8945 Level Staff Phones
70
CP -8945-K9= -8945-K9= Cisco Cisco Unified Phone 8945, Phantom Grey, Stanc
525.00
36,750.00
42,50%
301.68
21,131.60
280
License Units
7962 Level 4Staff Phones 4 license units
0
CP -7962G= Cisco IP Phone, 7962 Global
470.00
42.50%
270.25
0
License Units
7942 Staff Phones 4 license units
0
CP -7942G= Cisco IP Phone, 7942 Global
370.00
42.50%
212,75
0
License Units
7937 Conference Phone 3 License units
1
CP -7937= Cisco IP Conference Station w/ external mic ports
1,295.00
1,295.00
42,50%
744.63
744.63
1
CP-PWR-CORD-NA= 7900 Series Transformer Power Cord, North America
10.00
10.00
42.50%
5.75
5.75
CP -7937 -MIC -KIT= Microphone Kit for 7936
350.00
350.00
42.50%
201.25
201_25
3
License Units
7925 Staff Phones 3 license units
2
CP -7925G -A -K9 Cisco IP Phone, 7925 Global
675.00
1,350.00
42.50%
388.13
776.26
2
CP -7925G -SW -K9 -A Cisco 7925G Software FCC
-
42.50%
2
CP -BATT -7925G -EXT= Cisco 7925G Battery, Standard
95.00
190.00
42.50%
54.63
109.26
2
CP-PWR-7925G-NA= Cisco 7925G Power Supply
45.00
90.00
42.50%
25.88
51.76
3
License Units
0
CP -7916= 7916 IP Phone Expansion Module
495.00
42.50%
284.63
0
CP-SINGLFOOTSTAND= Footstand kit for 2 7915s
33.00
42.50%
18.98
0
CP-PWR-INJ IP Phone Power Injector For the 7900 Series Phones
125.00
-
42.50%
71.88
0
CP-PWR-CUBE-3= IP Phone power transformer forthe 7900 phone series
45.00
42.50%
25.88
0
CP-PWR-CORD-AP= 7900 Series Asia Pacific Power Cord
10.00
42.50%
5,75
7911 Single Line (Lunch room type of phones) 3 license units
30
CP -7911 G= Cisco IP Phone, 7911 Global
225.00
6,750.00
42.50%
129.38
3,861.40
90
License Units
Soft Phone 3 license Units
0
SW-1PCOMM-El Cisco 113 Communicator- Communications Client
90.00
42.50%
51.75
0
CON-SAU-IPCOMM SW APP SUPP + UPGR Cisco IP Communicator
18.00
20.00%
14.40
0
License Units
26,9D1.91
100 Phones - (33 - Public Phones, 70 - Staff Phones) 20 Extra
Page t as Cisco Llce.nsing.CUWL Voice malls.
New Nope Cosi Summary
Wall mount kits for the phones.
10 CP-LCKNGWALLMNT2= Universa! Wali Mount Kit for 7900 phones 31.00 310.00 2C.00% 24.80 248.00
0.00 Total Phones
Pege 2 or 8
Extended List
Extended
qty
Part#
Description
List Price Price
Discount
Customer
Price
IP Licensing Pro
_Price
0
LIC-UWL-PRO
Unified Workspace Licensing - PRO 1 User
500.00
42.50%
287.50
0
UCSS-UWL-PRO
3 -Yr UWL PRO UCSS
100.00
42,50%
57.50
0
CON-ESW-PR01K
ESSENTIAL SW Svcs Mapping SKU, 1K-1 OK UWL PRO users
26.00
20.00%
20,60
IP Licensing Standard
70
LIC-UWL-STD
Unified Workspace Licensing - Standard 1 User
325.00
22,750.00
42.50%
186.88
13,081.60
70
UCSS-UWL-STD
3 -Yr UWL STD UCSS
70.00
4,900.00
42.50%
40.25
2,817.50
70
CON-ESW-UWLSTI
1 -Yr ESSENTIAL SOFTWARE
21.00
1,470.00
20.00%
16.80
1,176.00
Public Phones
33
PUBLIC-IP-DEV-CUWL
Public Space Nan -App Phone for lobby and public space user CUt
150.00
4,950.00
42.50%
86.25
2,846.25
33
UCSS-PU13-3.1
UCSS for UCM Pub user for three Year- 1 users
23.00
759.00
42.50%
13.23
436.59
33
CON-ESW-IPDEVMIG
ESSENTIAL SW Public Space non -app phone migration
4.00
132,00
20.00%
3.20
105.60
Analog Phones
22
ANLL-DEV-UWL
Analog Device License CUWL
40.00
880.00
42.50%
23.00
506.00
22
UCSS-ANLG-3-1
UCSS for UCM analog user for three Year- 1 users
7.00
154.00
42.50%
4.03
88.66
22
CON-ESW-DEW WL
ESSENTIAL SW Analog, non -app device add-on for UWL
-
-
20.00%
-
-
Unity Unified Messaging
20
UNITYCNB-USR
One Unity Connection B.x User -.411 user Features
75.00
1,500.00
42.50%
43,13
862.64
20
UCSS-MSG-3-1
UCSS for Messaging - 3 Years - 1 User
20.00
400.00
42.50%
11.50
230.00
20
CON-ESW-UNGNBR
ESSENTIAL SW One Unty Coe8.X User -All user Features
8.00
160.00
20.00%
6.40
128,00
' 10 extra unity licences.
Wall mount kits for the phones.
10 CP-LCKNGWALLMNT2= Universa! Wali Mount Kit for 7900 phones 31.00 310.00 2C.00% 24.80 248.00
0.00 Total Phones
Pege 2 or 8
New Nope Cost Summary
Extended List
Extended
Qty Part#
Description
List Price Price
Discount
Customer Price
Price
Voice Gateways 1 Routers
City Hall Voice Gateway - Cisco 3945 gateway,
1 C2951-CMESRSTIKO
2951 UC Bundle w1 PVDM3-32,FL-CME-SRST-25, UC License
8895.00
8,895.00
42.50%
5,114.63
5,114,63
1 FL-CME-SRST-25
Communication Manager Express or SRST - 25 seat license
0,00
42.50%
ISR -CCP -EXP
Cisco Config Pro Express on Router Flash
0.00
42.50%
M MEM-2951-512MB-
512MB DRAM (1 512MB DIMM) for Cisco 2951 ISR (Default)
0,00
42.50%
1 MEM-CF-256MB
256MB Compact Flash for Cisco 1900, 2900, 39DO ISR
0.00
42.50%
PVDM3-32
32 -channel high-density voice and video DSP module
0.00
42.50%
-
1 PWR-2921-51-AC
Cisco 2921/2951 AC Power Supply
0.00
42.50%
d SL-29-IPB-K9
IP Base License for Cisco 2901-2951
0.00
42.50%
-
i 8L -29 -UC -K9
Unified Communication License for Cisco 2901-2951
0.00
42.50%
CAB -AC
AC Power Cord (North America), C13, NEMA 5-15P, 2.1m
0.00
42.50%
-
1 CON-SNT-2951 CMST SMARTNET 8X5XNBD 2951 Voice Bundle wt UC License PAK
960.00
960.00
42.50%
552.00
552.00
i FL-CME-SRST-100
Cisco Communication Manager or SRST- 100 seat license
20013.00
2,000.00
42.50%
1,150.00
1,150.00
I FL-CME-SRST-25
Communication Manager Express or SRST - 25 seat license
550.00
550.00
42.50%
316.25
316.25
FL-SRST
Cisco Survivable Remote Site Telephony License
0.00
42.50%
-
1 S2951 UK9-15104M
Cisco 2951 IDS UNIVERSAL
0.00
42.50%
VWIC2-2MFT-T11E1
2 -Part 2nd Gen Multiflex Trunk Voice/WAN Int, Card -T11E1
2200,00
2,200.00
42,50%
1,265,00
1,265.00
EM3-HDA-8FXSIDID
8 -part voicetfax expansion module - FXS and DID
1500.00
1,500.00
42.50%
862.50
862,50
EVM-HD-SFXSIDID
High density voiaelfax extension module - 8 FXSIDID
1400.00
1,400,00
42.50%
805.00
805.00
=2-4FXO=
Four -port Voice Interface Card - FXO (Universal)
880,00
880.00
42.50%
506,00
506.00
Analog Voice port devices
2 VG204
Cisco VG 1 4 -Part Adaptor
1,295.00
2,590.00
42.50%
744.63
1,489.26
2 CON-SNT-VG204
SMARTNET 8'5'NBD Svc
104.00
208.00
20.00%
83.20
166.40
(1 at Public Works, 1 at Ice Arena (4) at each facility.
VG202
Cisco VG 1 2 -Pori Adaptor
795.00
795.00
42.50%
457.13
457.13
CON-SNT-VG202
SMARTNET 8'5'NBD Svc
64.00
64.00
20.00%
51.20
51,20
(1 at Golf Course, 1 at Pool (2) at each facility.
AWARE Call Recording
On -demand recording (35 phones), record all phone lines (1
Remote Enhanced Recording Engine (Software only)
1095.00
1,095.00
0.00%
1,095.00
1,095.00
35
Standard 1 User Licenses
99.00
3,465.00
0.00%
99.00
3,465.00
35
Software Upgrades and Maintenance on STD 1 User
25.00
875.00
9.00%
25.00
875.00
Enhanced Recording License
299.00
299.00
0.00%
299.00
299.00
Software Upgrades and Maintenance on Enhanced User
75.00
75.00
0.00%
75.00
75.00
Trade4n Equipment
1
Tntertel Phone System Trade in (Cost will be determined at time
of quoting)
0.00%
-
(12,539.00)
(Software costs Include 3 -Years Cisco Maintenance)
Grand Total
56,290.08
Installation
47,000,00
guy -in Reduced to 112 in
11,000.00
2012
84,290.08
LOGIS Service Charge (Yearly)
Yearly software maintenance, LOG15 support, upgrades CIP, etc
16,394.00
16,394.00
0.00%
16,394.00
" Quote assumes all nescessary category 5 minimum
Pa4e 3 of 8
//jp/
MATRIX
'j COMMUNICATIONS
CITY OF NEW HOPE
Voice Over IP Voice Network Migration
November 15t', 2011
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Phone: 763-475-5500 Fax: 763-475-5599
www.matrixcomm.com
_MATRIX
COMMUNICATIONS
State of Minnesota Contract 436923
City of New Hope
NEC SV8300 UNIVERGE AND UM8000 Migration with
UNIFIED COMMUNICATIONS FOR ENTERPRISE and MA4000 Server
November 14, 2011
Description
Part#
Qty
Components
Unit
Extended
NEC SV8300 with three
670011
1
SV8300 SIP BASIC PLUS PKG
$7,200.00
$7,200.00
survivable gateways
670015
1
CHS2U-US
$650.00
$650.00
configured to support 110
IP phones, 2 IP
670032
3
SV8300 REMOTE -PLUS PACKAGE(64)
$6,000.00
$18,000.00
softphones, 24 analog
670101
1
PZ-BS11
$320.00
$320.00
devices at City Hall and 4
670103
1
PZ-VM21
$295.00
$295.00
at remote sites, 8 analog
670107
1
CD-8DLCA
$290.00
$290.00
trunk ports with power fail
670110
5
CD-4COTB
$215.00
$1,075.00
at City Hall and 4 tunk
670112
4
CD-4LCA
$290.00
$1,160.00
ports at remote sites, IP
670114
1
CD-8LCA
$550.00
$550.00
CCIS link to three remote
sites, call accounting
070115
1
PZ-BLCE
$540.00
$540.00
software, 1 ISDN PRI
670118
1
CD-PRTA
$1,150.00
$1,150.00
cards and 8 port UM8000
670123
1
CD-VM00
$1,100.00
$1,100.00
voice mail with live record
670501
5
CHS2U JOINT BRACKET KIT.
$50.00
$250.00
and 20 licenses of
670502
4
CHS7 U RACK MOUNT KIT
$80.00
$320.00
integrated messaging.
670508
5
CHS2U RACK MOUNT KIT
$50.00
$250.00
670516
1
RS CONSOLE CAA
$110.00
$110.00
670535
5
INSTALLATION CABLE (MODS - 25
$60.00
$300.00
670602
2
CHS1 U 1 CHS2U EXT BATT KIT
$925.00
$1,850.00
670754
208
LS -SYS -PORT CAPACITY -LIC
$45.00
$9,360.40
670755
7
LS-SYS-IPPAD16-LIC
$320.00
$2,240.00
670758
78
LS-EXT-IPPHONE-LIC
$50.00
$3,900.00
670761
2
LS -EXT -SP -LIC
$75.00
$150.00
670767
3
LS -NW -REMOTE UNIT -LIC
$100.00
$300.00
670773
1
LS-FEA-OAI-LIC
$200.00
$200.00
670786
3
LKS-UMS-CLIENT 1 -LIC
$65.00
$195.00
670787
1
LKS-UMS-CLIENT 4 -LIC
$225.00
$225.00
670788
1
LKS-UMS-CLIENT 8 -LIC
$400.00
$400.00
670793
1
LKS-UMS-PORT 8 -LIC
$6,000.00
$6,000.00
670803
1
LKS -CA -256 STATION PKG-LIC
$1;750.00
$1,750.00
670837
AKS UM -8G APP CF
$1,500.00
$1,500.00
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 - Fax: 763-475-7471 - e-mail:
www.matrixcomm.com
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 -- Fax: 763-475-7471 - e-mail: pn , ,Ii Vit.
www.matrixcomm.com
670856
1
AS SV8300 SYSTEM DOCUMENTATION
$15.00
$15.00
670993
1
LS -SYS -R6 -LIC
$1,500.00
$1,500.00
SUBTOTAL
$63,145.00
STATE CONTRACT SV8000 SERIES PLATFORM DISCOUNT (46%)
($29,046.70)
SUBTOTAL
$34,098.30
Application servers for
392997
1
LOGITECH USB KEYBOARD MOUSE CO
$95.00
$95.00
UCE, MA4000 and Call
542211
1
'NEC ACCUSYNC 73VX 17" LCD DISP'
$252.00
$252.00
Accounting.
54226
1
EXPRESS5800 1UMIN OSIBRONZE
$3,350.00
$3,350.00
542227
1
EXPRESS5800 1 UNVIN OS/SILVER
$3,525.00
$3,525.00
SUBTOTAL
$7,222.00
STATE CONTRACT APPLICATION 2 DISCOUNT (109,)
($722.20)
SUBTOTAL
$6,499.80
Unified Communications
229162
1
UCE DVD SET
$50.00
$50.00
for Enterprise (UCE) with
229164
20
UCE EMPOWERED USER
$120.00
$2,400.00
20 Empowered User
desktop application with
229168
1
UCE SMB PLATFORM
$1,800.00
$1,800.00
MA4000 web based
390922
90
MA4000 IPSISV8300 EXT LIC (1)
$6.10
$549.00
system administration tool
390931
110
MA4000 LAPSEXT LIC (1)
$7.40
$814.00
with LDAP integration.
390939
100
MA4000 VOICE MAIL EXT LIC (1)
$3.70
$370.00_
SUBTOTAL
$5,983.00
STATE CONTRACT APPLICATION DISCOUNT (44%)
($2,632.52)
SUBTOTAL
$3,350.48
Ninety-eight twelve -button
221766
1
DTERM SP350 SOFTWARE CD
$100.00
$100.00
1P phones and two twenty-
680012
2
DCL -60-1 (BK) CONSOLE
$250.00
$500.00
four button IP phones with
two 60 button consoles,
680652
5
DES ITUDTL-12D (PKG 25)
$24.00
$120.00
softphone software CD,
680654
2
DES! DCL -60 (PKG 25)
$24.00
$48.00
Polycom conference
680659
1
DESI ITUDTL-24D (PKG 25)
$24.00
$24.00
phone for Public Works
690002
98
ITLA2D-1 (BK) TEL
$300.00
$29,400.00
and two cordless digital
690004
1
ITL -24D-1 (BK) TEL
$330.00
$330.00
DECT phones.
730095
2
DTERM CORDLESS DECT
$680.00
$1,360.00
520012
1
POLYCOM CONFERENCE PHONE
$575.00
$575.00
77+0431
1
DES NAME LABEL FOR WINDOWS SO
$36.00
$36.00
SUBTOTAL
$32,493.00
STATE CONTRACT TERMINAL DISCOUNT (44%)
($14„296.92)
SUBTOTAL
$18,196.08
Five years software
390000303
1
MNT MULTI YEAR CONTRACT 3 -YRS
$0.00
$0.00
support with upgrades.
228000081
1
MNT OW510WX SW PREMIUM APS1
$2,600.00
$2,600,00
390911081
1
MNT MA4000 SW PREMIUMAPSI
$1,100.00
$1,100.00
670711081
1
SV81/83 SW PREMIUM APS
$3,750.00
$3,750.00
SUBTOTAL
$7,450.00
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 -- Fax: 763-475-7471 - e-mail: pn , ,Ii Vit.
www.matrixcomm.com
STATE CONTRACT ASSOC. PROV. MAINT. DISCOUNT (17%) ($1,266.50)
SUBTOTAL $6,163.50
Programming and 1 BLOCKS, BRACKETS, TAILS AND PATCH CORDS $500.00 $500.00
installation. 1 INSTALLATION $16,000.00 $16,000.00
SUBTOTAL $16,500.00
_ STATE CONTRACT TOTAL $84,828.16
NEC LOYALTY CREDITS ($8,769.16)
GRAND TOTAL $76,059.00
Above price does not include applicable sales tax.
Above pricing assumes the data infrastructure has QoS in place and that it supports POE.
The equipment requires a two post, 19" data rack and uninterruptabie power supply. Matrix can provide these
components if needed.
Authorization:
Date:
PO#:
Municipal Lease 0131ions
Three year $1.00 buyout
Five year $1.00 buyout
Two, four and six year lease terms are also available.
Applicable taxes are not included in lease figures.
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 — Fax; 763475-7471 — e-mail: rmllinter€r�yt�r rrr�.>n�
www.matrixcomm.com
Bate Monthly
0.03104 $2,360.87
0.02014 $1,531.83
.,,I MATRIX
4 COMMUNICATIONS
Optional Disaster Recovery Configuration with
Redundant PRI/SIP Trunking
Note: The following optional configuration provides the ability to support inbound and outbound calls
at City Hall and Public Works. It assumes a redundant circuit is provided by the local carrier.
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Phone: 763-475-5500 Fax: 763-475-5599
www.matrixcomm.com
IIATR1
%I COMMUNICATIONS
State of Minnesota Contract 436923
City of New Hope
NEC SV8300 UNIVERGE AND UM8000 Migration with
UNIFIED COMMUNICATIONS FOR ENTERPRISE and MA4000 Server
Redundant SIP Trunking
November 14, 2011
Description
Part #
Qtv
Components
unit
Extended
NEC SV8300 with three
670011
1
SV8300 SIP BASIC PLUS PKG
$7,200.00
$7,200.00
survivable gateways
670015
1
CHS2U-US
$650.00
$650.00
configured to support 110
IP phones, 2 IP
670032
3
SV0300 REMOTE -PLUS PACKAGE(64)
$6,000.00
$18,000.00
softphones, 24 analog
670101
1
PZ -8311
$320.00
$320.00
devices at City Hall and 4
670103
1
PZ-VM21
$295.00
$295.00
at remote Sites, 8 analog
670107
1
CD-BDLCA
$290.00
$290.00
trunk ports with power fail
670110
5
CD-4COTB
$215.00
$1,075.00
at City Hall and 4 trunk
670112
4
CD-4LCA
$290.00
$1,160.00
ports at remote sites, IP
670114
1
CD-8LCA
$550.00
$550.00
CCIS link to three remote
sites, call accounting
670115
1
PZ-8LCE
$540.00
$540.00
software, 1 ISDN PRI card
670118
1
CD-PRTA
$1,150.00
$1,150.00
with redundant 24 SIP
670123
1
CD-VMOO
$1,100.00
$1,100.00
trunk licenses and 8 port
670501
5
CH82U JOINT BRACKET KIT.
$50.00
$250.00
UM8000 voice mail with
670502
4
CHS1U RACK MOUNT KIT
$80.00
$320.00
live record and 20 licenses
670508
5
CHS2U RACK MOUNT KIT
$50.00
$250.00
of integrated messaging.
670516
1
RS CONSOLE CA -A
$110.00
$110.00
670535
5
INSTALLATION CABLE (MOD8 - 25
$60.00
$300.00
670602
2
CHS1 U / CHS2U EXT BATT KIT
$925.00
$1,850.00
670754
208
LS -SYS -PORT CAPACITY -LIC
$45.00
$9,360.00
670755
7
LS-SYS-IPPAD16-LIC
$320.00
$2,240.00
670758
78
LS-EXT-IPPHONE-LIC
$50.00
$3,900.00
670761
2
LS-E)CT-SP-LIC
$75.00
$150.00
670754
24
LS -TRK -SIP -LIC
$160.00
$3,840.00
670767
3
LS -NW -REMOTE UNIT -LIC
$100.00
$300.00
670773
1
LS-FEA-OAI-LIC
$200.00
$200.00
670786
3
LKS-UMS-CLIENT 1 -LIC
$65.00
$195.00
670787
1
LKS-UMS-CLIENT4-LIC
$225.00
$225.00
670788
1
LKS-UMS-CLIENT 8 -LIC
$400.00
$400.00
670793
1
LKS-UMS-PORT 8 -LIC
$6,000.00
$6,000.00
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 - Fax: 763-475-7471 - e-mail:
www_ matrixcomm.com
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 - Fax: 763-475-7471 - e-mail: Dmcallister@matrixcomm.com
www.matrixcomm.com -
670803
1
LKS -CA -256 STATION PKG-LIC
$1,750.00
$1,750.00
670837
1
AKS UM -8G APP CF
$1,500.00
$1,500.00
670856
1
AS SV8300 SYSTEM DOCUMENTATION
$15.00
$15.00
670993
1
LS -SYS -R6 -LIC
$1,500.00
$1,500.00
SUBTOTAL
$66,985.00
STATE CONTRACT
SV8000 SERIES PLATFORM DISCOUNT (46%)
($30,813.10)
SUBTOTAL
$36,171.90
Application servers for
392997
1
LOGITECH USB KEYBOARD MOUSE CO
$95.00
$95.00
UCE, MA4000 and Call
542211
1
'NECACCUSYNC 73VX 17" LCD DISP'
$252.00
$252.00
Accounting.
54226
1
EXPRESS5800 1UMIN OSIBRONZE
$3,350.00
$3,350.00
542227
1
EXPRESS5800 1 UNVIN OS/SILVER
$3,525.00
$3,525.00
SUBTOTAL
$7,222.00
STATE CONTRACT APPLICATION 2 DISCOUNT (10%)
0722.20)
SUBTOTAL
$6,499.80
Unified Communications
229162
1
UCE DVD SET
$50.00
$50.00
for Enterprise (LICE) with
229164
20
UCE EMPOWERED USER
$120.00
$2,400.00
20 Empowered user
desktop application with
229168
1
UCE SMB PLATFORM
$1,800.00
$1,800.00
MA4000 web based
390922
90
MA4000 IPSISV8300 EXT LIC (1)
$6.90
$549.00
system administration tool
390931
i i u
MA4000 LAPSE)C i LIG (1)
$7.4V
$t514. 0
with LDAP integration.
390939
100
MA4000 VOICE MAIL EXT LIC 1
$3.70
$370.00
SUBTOTAL
$5,983.00
STATE CONTRACT APPLICATION I DISCOUNT (44%)
($2,632.52)
SUBTOTAL
$3,350.48
Ninety-eight twelve -button
221766
1
DTERM SP350 SOFTWARE CD
$100.00
$100.00
IP phones and two twenty-
680012
2
DCL -60-1 (BK) CONSOLE
$250.00
$500.00
four button IP phones with
two 60 button consoles,
680652
5
DESI ITLIDTL-12D (PKG 25)
$24.00
$120.00
softphone software CD,
680654
2
DESI DCL -60 {PKG 25}
$24.00
$48.00
Polycom conference phone
680659
1
DESI ITUDTL-24D (PKG 25)
$24.00
$24.00
for Public Works and two
690002
98
ITL -12❑ -1 (BK) TEL
$300.00
$29,400.00
cordless digital DECT
690004
1
ITL -24D-1 (BK)TEL
$330.00
$330.00
phones.
730095
2
DTERM CORDLESS DECT
$680.00
$1,360.00
520012
1
POLYCOM CONFERENCE PHONE
$575.00
$575.00
770431
1
DESI NAME LABEL FOR WINDOWS SO
$36.00
SUBTOTAL
$32,493.00
STATE CONTRACT TERMINAL DISCOUNT (44%)
SUBTOTAL
$18,196.08
Five years software
390000303
1
MNT MULTI YEAR CONTRACT 5 -YRS
$0.00
$0.00
support with upgrades.
228000081
1
MNT OW5/OWX SW PREMIUM APS1
$2,600.00
$2,600.00
390911081
1
MNT MA4000 SW PREMIUM APS1
$1,100.00
$1,100.00
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 - Fax: 763-475-7471 - e-mail: Dmcallister@matrixcomm.com
www.matrixcomm.com -
670711081 1 SV81183 SW PREMIUM APS $3,750.00 $3,750.00
SUBTOTAL $7,450.04
STATE CONTRACT ASSOC. PROV. MAINT. DISCOUNT (17%) ($1,266.50)
SUBTOTAL $6,183.50
Programming and i BLOCKS, BRACKETS, TAILS AND PATCH CORDS $500.00 $500.00
installation. 1 INSTALLATION $16,000.00 $16,000.00
SUBTOTAL $96,500.00
STATE CONTRACT TOTAL
$86,901.76
NEC LOYALTY CREDITS ($8,584.76)
GRAND TOTAL $78,317.00
Above price does not include applicable sales tax.
Above pricing assumes the data infrastructure has QoS in place and that it supports POE.
The equipment requires a two post, 19" data rack and uninterruptable power supply. Matrix can provide these
components if needed.
Authorization:
Date:
NU#:
Municipal Lease Options
Three year $1.00 buyout
Five year $1.00 buyout
Two, four and six year lease terms are also available.
Applicable taxes are not included in lease figures.
Peter L. McAllister
Account Manager
Matrix Communications, Inc.
171 Cheshire Lane, Suite #700, Plymouth, Minnesota 55441
Direct: 763-475-7470 — Fax: 763-475-7471 — e-mail:
www.matrixcomm.com
Rate Monthly
0.03104 $2,430.96
0.02014 $1,577.30
November 30, 2011
Mr. Kevin Pikkaraine
LOGIS
5750 Duluth Street
Golden Valley, MN 55422
Dear Kevin:
At its meeting of November 28, 2011, the New Hope City Council authorized entering into an agreement
with 1.OGIS for an EP Telephony Service in 2012.
Thank you for your assistance during the system comparison, demonstration, and cost process. As
always, we found L OGIS staff to be very professional and helpful.
Please contact Cheryl Skalsky at 763-531-5138 to discuss the proposed schedule for implementation.
Sincerely,
....
Valerie Leone, CMC
City Clerk
CITY OF NEW HOPE
4401 Xylon Avenue North * New Hope, Minnesota 554284898 * www. ei.new-hope.mn.us
City Hall: 763-531-5100 + Police (non -emergency): 763-531-5170 * Public Works: 763-592-6777 + TDD: 763-531-5109
City Hall Fax: 763-531-5136 * Police Fax: 763-531-5174 * Public Works Fax: 763-592-6776
Council discussed the need to ensure that the city manager's pay remained
higher than department heads and that it complies with the statutory cap
(set by governor's salary).
Council questioned union negotiation details, and Mr. Johnson explained
that he would prefer to share the information in a future closed session.
Mr. Johnson noted recent internal promotions which resulted in moving
qualified people into positions. He noted many of the vacancies may not
have attracted qualified external applicants due to the city's current pay
scale. The high cost to train new employees was acknowledged.
Mayor Hemken polled the Council regarding their position on implementing
Option 2. Council Members Lammle and Elder expressed support, Council
Member Stauner noted the uncertainties faced by the city due to the possible
dissolution of the fire district and recommended implementing Option 1
now and considering Option 2 at a later date; Council Member Hoffe
supported Option 1. Mayor Hernken announced her support for Option 2.
Staff was directed to remove the city manager from the plan and to place the
matter on the November 28 agenda.
The City Council thanked the Personnel Board for their attendance.
TELEPHONE SYSTEM Mayor Hemken introduced for discussion item 11.4, Update regarding
Item 11.4 telephone system replacement for city facilities.
Mr. Kirk McDonald, city manager, introduced IT Coordinator Cheryl
Skalsky. He stated she is leading the project but Rich Johnson and Valerie
Leone are also present and both served on the committee.
Mr. McDonald provided history of the city's current phone system which is
a PBX -based NEC system that was purchased in 2002. He stated the 10 -year
old system will not be supported after 2012 and staff has been exploring IP
telephony system options (voice over Internet protocol). He stated new
telephone systems use fiber optic network to transport voice. Mr. McDonald
indicated the city's current phone system provider is Matrix
Communications. He stated the city researched options offered by Matrix as
well as LOGIS, and both vendors offer systems through the state purchasing
program. He stated staff is recommending proceeding with the system
offered by LOGIS even though the upfront cost is slightly more expensive.
He stated LOGIS offers 24/1 support and disaster recovery.
Ms. Cheryl Skalsky, IT Coordinator, explained that the city's current
telephones have unique cabling. She stated the same cable used for
computers would support the phones with an IP solution. She briefly
reviewed the differences between the systems offered by Matrix and LOGIS.
She stated the speed offered through LOGIS is in line with today's
networking standards. She commented on the redundancy gained by
City Council Work Session November 21, 2011
Page 3
utilizing LOGIS.
Council concurred with the long-term benefits of proceeding with the Cisco
system offered through LOGIS.
Staff was directed to place the item on the November 28 Council Meeting
agenda.
ACTIVITIES AND Mayor Hemken introduced for discussion item 11.5, update to the council on
PROGRAMS current development activities and programs.
item 11.5
Mr. Curtis Jacobsen, director of community development; and Eric Weiss,
community development assistant, were recognized.
Mr. Curtis Jacobsen updated Council regarding the property at 6113 West
Broadway. He stated the county has adjusted the purchase price to $10,238.
He stated staff has obtained information from Moss and Barnett regarding
the risk assessment on the acquisition of the property. He stated in addition
to the purchase price, there would be costs for demolition, removal of the
canopy and island. He pointed out if contamination is discovered when the
gasoline tanks are removed, it would be considered a new spill and be
eligible for 90% petro fund reimbursement for cleanup costs. He commented
on the probability that the only way the site will be redeveloped is if the city
purchases it and takes the lead. Council discussed the neyt step and directed
the city attorney to develop a purchase agreement for review, .
Mr. Jacobsen reported on the status of the Kmart property at 4300 Xylon
Avenue North. He spoke regarding Kmar't`s right to exercise their option by
December 31. Council Member Stauner noted the property is worth
pursuing regardless of Kmart's lease status.
Discussion ensued regarding negotiating lease terms with Kmart. Council
expressed its continued interest in the property. Mr_ Kirk McDonald, city
manager, reported that Council previously directed staff to prepare a
purchase agreement.
Mr. Jacobsen commented regarding the property at 4200 Xylon Avenue
North. He stated he has not been able to connect with the listing agent,
TaTonka Agency. Council Member Elder volunteered to stop by the office in
person.
Next Mr. Jacobsen spoke regarding 7940 55t', Avenue. He stated he had a
productive conversation with Paul Donavan from NorthMarq Ileal Estate
Advisors. He stated they may be willing to accept an option to be exercised
after the building is vacated. He stated the entire 16 -acre site is worth
approximately $1.6 million.
Mayor Hernken recommended making an option to buy as it would tie up
the property. Mr. Jacobsen stated the school is planning to use the facility
through late August 2012 or longer.
City Council Work Session November 21, 2011
Page 4
Analog Voice port devices
2 VG204
Cisco VG 1 4 -Port Adaptor
1,295.00
2,590.00
Extended List
744.63
1,489.26
Extended
Qty
Part #
Dew- ippon
List Price Price
Discount
Customer Price
Price
xolteti`sawways f 6*,OLOB
I VG202
Cisco VG 1 2 -Port Adaptor
795.00
795.00
City Hall Voice Gateway - Cisco 2951 gateway,
457.13
457.13
1 CON-SNT VG202
SMARTNET 8'5'NBD Svc
64.00
1
C2951-CMESRSTIKO
2951 UC Bundle w/ PVDMM2,FL-CME-SRST-25, UC License
8895.00
8,895.00
42.50%
5,114.63
5,114.63
1
FL-CME-SRST-25
Communication Manager Express or SRST - 25 seat license
0.00
-
42.50%
-
t
ISR-CCP-EXP
Cisco Config Pro Express on Router Flash
0.00
42.50%
i
MEM-2951S12MB-
512MB DRAM (1 512MB DIMM) for Cisco 2951 ISR (Default)
0.00
1,095.00
42.50%
1,095-00
1,095.00
1
MEM-CF-256MB
256MB Compact Flash for Cisco 1900, 2900, 3900 ISR
0.00
0.00%
42.50%
3,465.00
-
1
PVDM3S2
32-channel high-density voice and video DSP module
0.00
25.00
42.50%
1
Enhanced Recording License
3
PWR-2921-51-AC
Cisco 292112951 AC Power Supply
0.00
299.00
42.50%
Software Upgrades and Maintenance on Enhanced User
75.00
t
SL-29-IPB-K9
IP Base License for Cisco 2901-2951
0.00
Tiufton C941Jimrn9
42.50%
1
SL-29-UC-K9
Unified Communication License for Cisco 2901-2951
0.00
Imertel Phone System Trade in (Cost will be determined at time
42.50%
-
0.00%
1
CAB-AC
AC Power Cord (North America), C13, NEMA 5-15P, 2.1m
0.00
-
42.50%
-
Grand Total
1
CON-SNT-2951 CMST SMARTNET 8X5XNBD 2951 Voice Bundle w/ UC License PAK
960.00
960.00
20.00%
768.00
768.00
1
FL-CME-SRST-100
Cisco Communication Manager or SRST-100 seat license
2000.00
2,000.00
42,50%
1,150.00
1,150.00
I
FL-CME-SRST-25
Communication Manager Express or SRST - 25 seat license
550.00
550.00
42.50%
316.25
316.25
1
FL-SRST
Cisco Survivable Remote Site Telephony License
0.00
-
42.50%
o Of"IS Cstalvbm -Mmu► I°dW&I ei
1
52951 UK9-15104M
Cisco 2951 IDS UNIVERSAL
0.00
-
42.50%
Yearly software maintenance, LOGIS support, upgrades CIP, etc
-
1
VWIC2-2MFT-T11E1
2-Port 2nd Gen Multiflex Trunk VoicelWAN Int. Card - T1IE1
2200.00
2,200.00
42.50%
1,265.00
1,265.00
1
EM3-HDA-8FXSIDID
8-port voicelfax expansion module - FXS and DID
1650-00
1,650.00
42.50%
948.75
948.75
1
EVM-HD-8FXSIDID
High density voicelfax extension module - 8 FXSIDID
1540.00
1,540.00
42.50%
885.50
885.50
1
SM-NM-ADPTR
Network Module Adapter for SM Slot on Cisco 2900, 3900 ISR
250.00
250.00
42.50%
143.75
143.75
1
VIC2-4FXOw
Four-port Voice Interface Card - FXO (Universal)
880.00
880.00
42.50%
506.00
506.00
Analog Voice port devices
2 VG204
Cisco VG 1 4 -Port Adaptor
1,295.00
2,590.00
42.50%
744.63
1,489.26
2 CON-SNT-VG204
SMARTNET 8`5'NBD Svc
104.00
208.00
20.00%
83.20
166.40
0 at Public Works, 1 at Ice Arena (4) at each facility.
I VG202
Cisco VG 1 2 -Port Adaptor
795.00
795.00
42.50%
457.13
457.13
1 CON-SNT VG202
SMARTNET 8'5'NBD Svc
64.00
64.00
20.00%
51.20
51.20
(1 at Golf Course, 1 at Pool (2) at each faclitty.
AwmRE C449 R nTIM01
On -demand recording (35 phones), record all phone lines (1
I
Remote Enhanced Recording Engine (Software only)
1095.00
1,095.00
0.00%
1,095-00
1,095.00
35
Standard 1 User Licenses
99.00
3,465.00
0.00%
99.00
3,465.00
35
Software Upgrades and Maintenance on STD 1 User
25.00
875.00
0.00%
25.00
875.00
1
Enhanced Recording License
299.00
299.00
0.00%
299.00
299.00
1
Software Upgrades and Maintenance on Enhanced User
75.00
75.00
0.00%
75.00
75.00
Tiufton C941Jimrn9
1
Imertel Phone System Trade in (Cost will be determined at time
of quoting)
-
0.00%
(12,539.00)
(Software costs Include 3 -Years Cisco Maintenance)
Grand Total
61,478.82
Installation
17,000.00
Buy -in Reduced to 112 in
11,000.00
2012
89,478.82
o Of"IS Cstalvbm -Mmu► I°dW&I ei
I
Yearly software maintenance, LOGIS support, upgrades CIP, etc
17,380.00
17,360.00
0.00%
17,380.00
Page 3 of S
±iv—^ Hnro mmay
Extended List Extended
Qty Part 0 Description List Price Price Discount Customer Price Price
* Quote assumes all nescessary category 5 minimum
Page 4 of a
IP Telephony Application 10 year estimate
Twow
Purchase of hardware/licensing
�r
89,478
LOGIS Service Charge
8,625 17,380 17,380 17,595
New Hope Phone Replacement Costs (New Hope Expense) 9 or 10 year replacement.
LOGIS CIP Costs IPT Service (5 year replacement of servers/routers)
-
Total costs:
98,103 17,380 17,380 17,595
((,
H:IP Summary 2010 budget
0
RIP Summary 2010 budget
• - IL{:F�{
GV 7.6 6,0-s - �6kA"1' isit
�CYrd�l. ;T I
17,595 18,034
18,034 - 18,485
18,485 18,900
- - --+
$0 LOGIS Server
- —
26,901
$0 LOGIS Server
Hardware Upgrade
Hardware UDQrade
17,595. 18,034
18,034 18,4851
18,485
45,801 286,892
0
RIP Summary 2010 budget
Integra Tele"W
Letter of Authorization i
6160 Golden Hills Drive
Golden Valley, MN 55416
Toll Free 877-280-49
i n pp gra Phone 763-745 0081
TE La CQ At Fax 763-745-8268
www. irdeoratelecom. aorrl
Customer Name: City of New Hope - Master Contract 7 new analog
Address: 4401 Xylan Ave North
Number Street
please speckly suite, room and/or building
New Hope MN 55425
City State Zip
This letter authorizes Integra Telecom to act as our communications representative and/or agent and represent the above-mentioned customer to obtain
information and/or copies of all of our network services. We also authorize Integra Telecom to Issue orders for disconnection, reconnection, reconfiguration
and Installation of services authorized below:
Inbound 80011IMST7 Service
Outbound Intrastate Long Distance Service
Outbound Interstate Long Distance Service
Local Service
AUTHORITY TO RELEASE CUSTOMER SERVICE RECORDS
Provtdeds: is/are hereby authorized ;o release
pertinent intwimation to Integra Telecom and for following Integre Telecom's Instructions
with respect ;o any changes to or maintenance of the undersigned's telecommunications
service(s). You are requested to release to Integra Telecom any customer proprietary
network information concerning the undersigned's services as may be required by
Integra Telecom in connection with its furnishing of services to the undersigned. You
may deal directly with Integra Teiseon on all matters pertaining to our
telecommunications service(s) and you should follow Integre Telecom's instructions with
respect thereto. This authorization will remain In effect until modified or rescinded in
writing by the undersigned.
CHANGE IN LOCAL SERVICE PROVIDER
NETWORK INFORMATION (CPNI)
The undersigned hereby designates (Agent) as Its
authodzed telecommunications representative(s) and agent to act on its behalf in
the procurement and maintenance of its network telecommunication services.
Integra Telecom is hereby authorized and requested to provide all information
requested by Agent as It pertains to call detail records, contracts, configuration and
service Information. This authorization will remain in effect unlit modified or
rescinded in writing by the undersigned.
This letter authorizes Integra Telecom to act as our agent for purposes of ordering changes in and/or maintenance on our telecommunications
and related services. This authorization includes, without limitation, the removal, installation, addition to, or rearrangement of our local access
services, as well as equipment interconnected to our telecommunications service (s),
Provider
TN's Converting to Integra
763-533-0642 763-533-0879 763-533-5750 763-535-6710
763-535-2704 763-541-5423 763-535-2664
CHANGES IN PRIMARY LONG DISTANCE CARRIERS
This letter authorizes Integra Telecom consistent with the above general authorization and FCC requirements, to act as our agent to change our primary
Interexchange carrier from our current service provider for each of the telephone numbers listed on the service agreement and any supplement to this
authorization. (We understand that only one interexchange carrier may be designated as our Interstate primary interexchange carrier for any one telephone
number, and we further understand that any primary Interexchange carrier change made on our behalf may involve the imposition of a charge by local
exchange carrier that we are responsible for paying.) If any jurisdiction allows for the selection of additional primary exchange carriers (e.g. for local,
Intrastate, or international calling), then Integra Telecom Is hereby authorized to change our primary carrier for those services from our current service
provider for each of the telephone numbers listed on the service agreement or any supplement to this authorization.
Provider
TN's to be PIC'd to Integra
Toll Free Number's:
Customer Name as it appears on Toll Free bill/SMS 800
Toll Free Number Rings into 800 Serving Area Restrictions
(This letter also authorizes Integra to use the RespOrg ID of IMT02 or effective on a.m, or p.m.)
This authorization shall remain In effect until canceled via written authorization by the above -listed company. This Letter of Authorization rescinds all other
Letters of Authoripreviously entered into by the above7lsted company. This letter also authorizes the use of a facsimile copy to be used as a valid and
i finding authorization.
mer Authwaed Re nhaeve (Print e) Cate
signature 89# of Tax ICk
Tae
Voice and Internet Services Agreement - Page 1
.c_E4 VY
Integra Telecom*
6160 Golden Hills Drive
Golden Valley, MN 55416
Toll Free 877-280-4991
Phone 763-745-8000
Customer Name: City of New Hope - Master Contract 7 new analog
Street Address/Suite 4401 Xylon Ave North www.integratelecDm.com
City / State/ Zip: New Hope MN 55425 Order Date: 5/5/2011
Telephone Number: - Service Term: 36 Months
AE Name / Phone #: Matrix Promo Code:
Promo Code:
ICB Code
Estimated
Monthly Monthly Charge Activation Monthly Activation
Voice Services Charge Discount Charge Quantity Charges' Charges
Basic Business Line 36 Month
]nterstate Access Charge
interconnection Fee
$ 19.99
$ 45.00
7
$ 139.93
$ 315.00
$ 5.05
$
$ -
7
$ 35.35
$ -
$ 4.25
Equipment Select
$
7
$ 29.75
$
Market Expansion Line (Includes 5 Paths)
Additional Pathway
Interconnection Fee
$ -
ISP Package
$
$ -
$
$
$
$
$
$
$
$ -
$ -
$
On Line Data Storage -10 GB
$
$
Feature Package Select
$ -
$
$
$
$
Feature
$ -
$
Estimated Subtotals' - Internet Services
$ -
$
Call Blocking International - All Services
' $ -
$
7
$
$
Voicemail
Long Distance Codes Select
$ -
$
$ -
$
Directory Listings (4 non pub)
$ 2.45
$ 1.45
$ 75.00
4
$ 4.00
$ 75.00
In addition, Extended Service Area charges (EAS) may apply 1
depending on the customers location of service. Estimated Subtotals -voice Services
$ 209.03
I
$ 390.00
I
Internet Services
Broadband Internet Select
Bandwidth
$
$
$
$
DSL Bandwidth Select
$
$ -
$
$
Equipment Select
$
$
$
$
ISP Package
$
$
$ -
$
IPAddresses Select
$
$
$ -
$
On Line Data Storage -10 GB
$
$
$
$
Estimated Subtotals' - Internet Services
$
$
Broadband Phone Numbers:
dSL Phone Number:
Page 1 of 3
Voice and Internet Services Agreement - Page 2
Customer Name: City of New Hope - Master Contract 7 new ani
AE Name: Matrix
Long Distance Services
ct Long Distance Plan
Free Service Plan and Features
rnational 1+ Connect Plan D
ket Expansion Line Rate
iestic Inbound/Outbound 1+
�rstate)
iestic Inbound/Outbound 1+
'ales:
M�qgra
TGE EQ17M
Estimated
Monthly Monthly Charge Activation Monthly Activation
Charge Discount Charge Quantity Char est Char es
I I I 1 1$ - 1$ - II
Per Minute
I #N/A I
#N/A
Estimated Subtotals' - Long Distance Services $ - I $ -
CHARGES SUMMARY
Activation Charges Activation Estimated Monthly
Discount $ 390.00 Charges 1 $ Charges' $ 209.03
DIRECTORY PRIMARY LISTING ❑ Additional Listings Attached
Company Name
Address
City, State, Zip
Telephone Number to List
El Published ❑° Non -Published ❑Non -Lister ❑4MITAddress Choose
If additional listings are
requested please submit a
completed Directory
Listings form.
Select
Customer represents and warrants the above information is true and correct and grants Integra the right to deliver customer's name, address, and phone
number as set forth above to the appropriate directory publishers and directory assistance data bases. Customer assumes full responsibility concerning
the right to use any name as a directory listing and agrees to hold Integra free and harmless of and from any claims, loss, damage, or liability that may
result from the use of such listing. Integra will take reasonable steps to ensure that the above information appears in the next directory to be published,
however, Integra does not warrant that the listing will be error -free. Integra's liability for errors or omissions, including failure to publish, in Customer
directory listings shall be limited to the charge for that listing during the effective life of the directory containing the error or omission. Integra will provide
a summary bill format unless contacted by the Customer to revert to a detailed invoice option.
This Agreement including Integra's Master Service Agreement, any schedules or attachments hereto, and Integra's policies and procedures located at
www.integratelecom.com, incorporated by reference herein, constitute a binding commitment between Integra and Customer, effective upon execution
of this Agreement, and supersedes all prior written or verbal agreements or understandings. Customer acknowledges that Customer has received, read,
and understands this Agreement and the Master Service Agreement, and agrees to all of the terms and conditions of the foregoing documents and
policies. Early Termination fees may apply as set forth in Section 15 of the Integra Master Service Agreement.
1 Estimated Monthly Charges do not include: federal, state, and local taxes and fees, federal USF, or the Integra -imposed Network Access Assessment
(NAA), applied dependent on service type in an amount not to exceed 6.95% (10.99% in Colorado) of monthly charges, which assists in supporting network
operations and upgrades. Monthly long distance charges are estimated based on customer's estimated use. Actual total charges are subject to
acceptance of Services. For more information about taxes, surcharges, and fees please visit: www.integratelecom.com.
• As Identified in the Master^rvice Agreement
Customer Acceptance
Print Name Authorized Signature Date
REQUIRED - Responsible Party email:
Integra Telecom
Acceptance Tura Hallblade
Page 2of3
This email contact will be the primary
recipient offuture secure information.
Print Name Signature Date
Page 3 of 3